Competency Matrix Management

Not sure where your organisation lacks critical skills or who is a single point of failure? The HR module with a competency matrix lets you map employee knowledge, plan their development, and quickly pinpoint staffing gaps. Artificial intelligence automatically analyses skill gaps and supports the creation of personalised development plans.

See the screens

Competency Matrix Management — module screens in Process App

Input: Employee competencies
Flow: Matrix → gap detected → decision on training or recruitment
Output: Competency and gap map

Who works here

HR, Managers

Benefits

What changes in the company after the rollout

The matrix shows who can do what and where the company has a single point of failure. It is the basis for staffing and training decisions.

Instant gap identification

The gap analysis view lets you immediately see which departments lack key competencies.

Better staffing decisions

Full insight into an employee’s profile and skills makes it easier to assign tasks to the right people.

Structured team development

Linking goals with development plans systematises the process of upskilling in the company.

Managers’ time savings

A central database of job information and career history removes the need to search through scattered spreadsheets.

Greater data transparency

Statistic tiles and charts on the main screen give an immediate picture of the HR situation.

System screens

How this process looks in Process App

Zrzuty pochodzą z działającego systemu — kliknij, aby powiększyć.

Main HR module screen showing an overview of HR data using statistic tiles, charts, and lists of the largest data sets and most recently added entries.

Competency Matrix screen in the HR module showing a tabular overview of employee skills by category, proficiency ratings, and competency gap analysis.

Competency Matrix screen with an open detail window for a specific skill, displaying its parameters and the list of assigned employees with their proficiency levels.

Employee list screen with an open employee profile detail window, showing job and contact data, leave balance, career history, and assigned skills with proficiency levels.

Employee goals list screen with an open detail window for a specific goal, displaying its parameters, progress, outcome, and manager’s assessment.

Development plans list screen with an open detail window for a specific plan, showing information about the employee, assigned goal, action plan, status, and outcome.

Features

What exactly you get

Competency matrix management

The system allows you to assign skills broken down by category and five‑level proficiency scale.

Filtering and gap analysis

The application lets you switch on the gap analysis view and filter the matrix by all categories.

Employee profiles

The module displays detailed job and contact data, leave balance, and assigned competencies.

Goal monitoring

The system tracks progress on employee goals, their status, outcome, and the manager’s assessment.

Creating development plans

The function lets you add new action plans linked to a specific employee and goal.

Artificial intelligence

What AI does for you in this process

Development goal recommendations

Artificial intelligence analyses competency gaps in the team and automatically proposes goals for specific employees.

Operational risk assessment

Algorithms analyse the competency matrix to indicate departments exposed to downtime due to lack of cover.

Action plan suggestions

Artificial intelligence generates proposed steps in development plans based on the target skill level.

Employee progress analysis

The system evaluates the pace of goal completion and predicts the likelihood of finishing the development plan on time.

Module description

The process from start to finish

Manage knowledge and authorisations in your company using the clear Competency Matrix screen. Assign skills to individual people and rate their proficiency on a five‑point scale. Regularly review the Employees tab to have full visibility of job data, leave balance, and career history for the entire team. Enable the Gap analysis function to instantly locate areas that need strengthening and avoid operational downtime. Set Employee goals and monitor progress towards them and the final outcome. Create detailed Development plans, linking them with specific goals and action plans, making it easier to make the right staffing decisions. From the main HR module screen, track the growth of records and status distribution to keep your finger on the pulse of all HR processes.

See this process on your own data

We will walk you through the “Competency Matrix Management” module using your company as the example — the input, the flow and the end result in Process App.

Other modules

Explore the remaining system modules