Process Management

Process Mapping

Drowning in procedures and scattered documents, with no single view of who owns what? The Process management module lets you map your entire organisation, linking departments, processes, activities and KPIs into one coherent system. Artificial intelligence automatically assesses automation potential and sets optimisation priorities for every mapped area.

See the screens
Process Mapping — module screens in Process App
Input
Interviews and documentation
Flow
Department → process → activities and handovers between departments
Output
Process map with activities
Who works here
Process analyst
Benefits

What changes in the company after the rollout

Departments, processes and activities are described as an organisational map, with clear ownership and visibility of where processes hand over between departments.

Full organisational transparency

You get a clear view of who is responsible for which tasks and how processes flow between individual departments.

Fast gap identification

You instantly find processes without assigned standards or owners using percentage-based process health indicators.

Better control over objectives

You track strategy execution in real time, with all measurements, formulas and optimisation plans stored in one easily accessible place.

Efficient IT planning

You estimate the required workload and track the status of technical implementations without needing separate project management tools.

Always up-to-date data

You maintain consistent information across the company thanks to fast synchronisation and continuous monitoring of data exchange status.

System screens

How this process looks in Process App

Zrzuty pochodzą z działającego systemu — kliknij, aby powiększyć.

Main screen of the Process management module showing data summaries, coverage and process health indicators, plus details of the company structure and digitisation.
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Main screen of the Process management module showing data summaries, coverage and process health indicators, plus details of the company structure and digitisation.

Company data overview screen in the Process management module, showing numerical statistics, detailed organisation information and a table with entity synchronisation status.
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Company data overview screen in the Process management module, showing numerical statistics, detailed organisation information and a table with entity synchronisation status.

Process management screen in Company view with the Departments tab active, showing the organisational structure tree and a panel with details of the selected department, its processes and KPIs.
3

Process management screen in Company view with the Departments tab active, showing the organisational structure tree and a panel with details of the selected department, its processes and KPIs.

Process management screen in Company view with the Processes tab active, showing a list of processes on the left and details of the selected process on the right, including its steps, resources and connections.
4

Process management screen in Company view with the Processes tab active, showing a list of processes on the left and details of the selected process on the right, including its steps, resources and connections.

Process management screen in Company view with the KPI tab active, showing a list of indicators on the left and details of the selected KPI on the right, including its values, attributes and measurement history.
5

Process management screen in Company view with the KPI tab active, showing a list of indicators on the left and details of the selected KPI on the right, including its values, attributes and measurement history.

Process management screen in Digitisation view with the Modules tab active, showing a list of system modules on the left and detailed information about the selected module on the right.
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Process management screen in Digitisation view with the Modules tab active, showing a list of system modules on the left and detailed information about the selected module on the right.

Process management screen in Digitisation view with the Dev projects tab active, showing the technical plan broken down into modules, entities, views and functions, along with a summary of the estimated workload.
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Process management screen in Digitisation view with the Dev projects tab active, showing the technical plan broken down into modules, entities, views and functions, along with a summary of the estimated workload.

Features

What exactly you get

Organisational structure tree

Browse and filter all company departments together with their assigned processes, positions and indicators.

Detailed process mapping

Create activity lists within a process, defining their type, duration, required resources and interdependencies.

KPI management

Record current values, targets and measurement history in a dedicated table, with the option to add notes to each entry.

Technical digitisation plan

View the system architecture split into modules, entities, views and functions in the Dev projects tab.

Synchronization status panel

Monitor data exchange status in a clear table with the columns ENTITY, STATUS and COUNT.

Artificial intelligence

What AI does for you in this process

Automation potential assessment

AI analyses mapped processes and assigns them a score that indicates how suitable they are for digitisation.

Optimisation priority setting

AI evaluates collected process data and highlights, on a numeric scale, which areas of the company require the most urgent intervention.

Process structure analysis

AI processes information about activities, resources and links, supporting the generation of assessments for the entire workflow.

Module description

The process from start to finish

Build a clear map of your organisation, from the high-level structure in the Departments tab down to the smallest steps in the Processes view. Assign specific activities to the right roles, define their duration and organise them into readable process swimlanes. Continuously monitor process health indicators and their coverage by standards to quickly spot documentation gaps. Control work efficiency using the KPI tab to track targets, current performance and measurement history. Switch to the Digitisation screen to plan the company’s technology roadmap and follow progress on new modules, entities and views. Manage all data from a single place using synchronisation features and simple API key configuration.

See this process on your own data

We will walk you through the “Process Mapping” module using your company as the example — the input, the flow and the end result in Process App.

Other modules

Explore the remaining system modules

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Process Standardization

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Administration departmentServices
Process standards databaseDetailed procedure cardsStep breakdown
Lead Generation

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Sales and marketing departmentCommerce and e-commerce
Landing page wizardForm registerCRM lead database
Prospecting

Prospecting

Sales and marketing departmentCommerce and e-commerce
Company searchSearch historySearch schedule
Cold Mailing

Cold Mailing

Sales and marketing departmentCommerce and e-commerce
Campaign managementAutomatic follow-upsPerformance analysis
Cold Calling

Cold Calling

Sales and marketing departmentCommerce and e-commerce
Cold calling campaign handlingCall script editorCall queue management
Sales Opportunity Management

Sales Opportunity Management

Sales and marketing departmentCommerce and e-commerce
Pipeline managementActivity timelineSales meeting handling
Quotation Preparation

Quotation Preparation

Sales and marketing departmentCommerce and e-commerce
Enquiry managementQuotation calculatorProduct configuration
Offer Preparation and Sending

Offer Preparation and Sending

Sales and marketing departmentCommerce and e-commerce
Offer and quote wizardOffer package managementInteractive landing page
Product Configuration

Product Configuration

Sales and marketing departmentCommerce and e-commerce
Product variant creationSales market managementMultilingual document generation
BOM Development

BOM Development

Operations departmentProduction
Multilevel BOM treeProduct and raw material catalogWarehouse movement history
Technology Routing

Technology Routing

Operations departmentProduction
Routing editorMachine park databaseCNC program handling
Manufacturing Cost Calculation

Manufacturing Cost Calculation

Operations departmentProduction
Product cost calculationCentral norms databaseBatch size simulations